Privacy Policy
Effective date: July 19, 2026
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Knoxville Comedy (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use and protect it, and the choices you have when you visit our website, purchase tickets, or sign up for updates about our shows.
Information We Collect
We collect information that you voluntarily provide to us. This may include your name, email address, and phone number when you sign up for show announcements, purchase tickets, or contact us. We also collect basic, aggregate analytics about how visitors interact with our site to help us improve user experience.
How We Use Your Information
We use your personal information to:
- Process ticket sales and send order confirmations
- Deliver show announcements, event updates, and promotional content, including marketing communications sent by us on behalf of our event partners and producers
- Respond to your inquiries and support requests
- Maintain and improve site performance and security
Service Providers & Third Parties
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
To run our events and digital operations, we share necessary information with trusted third-party service providers who act on our behalf. Specifically:
- Ticketing & Payments: We use TixTree to process ticket purchases and manage guest lists.
- SMS Communications: We use Textedly to deliver text message updates and announcements.
These service providers are granted access only to the information needed to perform their specific functions and are obligated to keep your data secure.
SMS / Text Messaging
If you opt in to text message updates, we will send you occasional messages regarding upcoming shows and events. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
Mobile opt-in information and consent are strictly kept confidential and will never be shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Analytics
Our site uses cookies and similar technologies to understand how visitors navigate our pages and to optimize site functionality. You can choose to disable cookies through your web browser settings, though doing so may affect how certain features function.
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from anyone under 13.
Data Security & Retention
We use reasonable physical, administrative, and technical safeguards to protect your personal information against unauthorized access, loss, or alteration. We retain your personal data only as long as necessary to fulfill the operational purposes described in this policy or to comply with applicable legal requirements.
Your Rights & Choices
You have control over your personal information:
- Email:Unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any promotional email.
- SMS: Opt out of text alerts at any time by replying STOP to any message.
- Access, Correction, & Deletion: You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or ask us to delete your personal details.
To submit a data request, please reach out using the contact information below.
Contact Us
If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us at hello@knoxvillecomedy.com.